At Southern New Hampshire University (SNHU), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you interact with us through our website, online portals, and services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name, email address, phone number, and physical address
  • Date of birth, student ID, and demographic information
  • Academic records, course preferences, and enrollment details

b) Non-Personal Information

  • Browser type, IP address, and device information
  • Cookies and website usage data (e.g., pages visited, time spent on the site)

c) Third-Party Information

We may collect data from third-party sources, such as payment processors, social media platforms, or partners, to enhance your user experience.

2. How We Use Your Information

The information we collect is used to:

  • Provide and improve our educational services
  • Process applications, course enrollments, and payments
  • Communicate important updates, events, and promotions
  • Personalize your experience on our website and portals
  • Ensure compliance with legal and regulatory requirements

We will not sell or rent your personal information to third parties.

3. Sharing Your Information

We may share your information under the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us with services like payment processing, IT support, and marketing.
  • Legal Obligations: When required to comply with legal obligations, such as responding to court orders or protecting our legal rights.
  • Consent: With your explicit consent, we may share your information with partners or organizations for specific purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Understand how users interact with our site
  • Improve website functionality and performance
  • Deliver personalized content and ads

You can control or disable cookies through your browser settings. However, some features of our site may not function properly without cookies.

5. How We Protect Your Information

We take the security of your information seriously and implement the following measures:

  • Encryption of sensitive data during transmission
  • Regular security audits and updates
  • Limited access to personal information based on job roles
  • Use of secure servers and firewalls to prevent unauthorized access

While we strive to protect your information, no system is 100% secure. Please notify us immediately if you suspect unauthorized access to your account.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information, subject to applicable laws.
  • Opt-Out: Opt-out of receiving promotional communications or targeted advertising.

To exercise your privacy rights, please contact us at [email address].

7. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted on this page, with the “Last Updated” date at the top.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us.